Contact Us
Have a question about one of our reviews, spotted something that needs updating, or want to share your experience with a sweepstakes casino we cover? We'd like to hear from you. This page explains the best ways to reach the team behind Sweepstakes Casino.
Get in Touch by Email
The fastest way to reach us is by email. Write to us at [email protected] and we'll aim to get back to you within 48 hours on business days. If your message is time-sensitive — for example, if you've spotted an error in a review or a welcome offer has changed — please say so in the subject line so we can prioritise it.
What We Can Help With
We cover a wide range of topics across the site, so here's a quick guide to the kinds of questions we're well placed to answer:
- Review accuracy: If a welcome offer, eligible state list, or redemption condition has changed since we last reviewed a platform, let us know. Keeping our information current is a priority.
- Editorial questions: Curious about how we assess and rank sweepstakes casinos, or what goes into an editorial rating? We're happy to explain our methodology.
- Site feedback: Suggestions for platforms we haven't yet covered, topics you'd like to see explored, or general comments about the site are always welcome.
- Responsible play: If you have concerns about your own play habits or those of someone you know, please visit our responsible gambling page for guidance and resources — that's the right starting point, not this inbox.
- Corrections and complaints: We take factual accuracy seriously. If you believe something we've published is incorrect or misleading, tell us and we'll investigate promptly.
What We're Not Able to Help With
We're an independent comparison and review site, not a sweepstakes casino operator. That means there are some things we simply can't assist with directly:
- Account issues, login problems, or coin balance queries on any platform — contact that platform's support team directly.
- Prize redemption disputes or payment delays — again, these need to go to the operator involved.
- Legal advice on whether a specific sweepstakes casino is available in your state. We encourage you to review the operator's own terms and check applicable state laws, as availability can change. For background on how the sweepstakes model works in the US, see our About Us page.
Advertising and Partnership Enquiries
If you represent a sweepstakes or social casino platform and would like to discuss how Sweepstakes Casino covers the space, you're welcome to reach out at [email protected]. Please note that commercial relationships do not determine editorial rankings or ratings — our assessments are independent.
A Note on Response Times
We're a small editorial team. We read every message and aim to respond within two business days. During busy periods it may take a little longer, but we won't leave a genuine query unanswered. If you haven't heard back after five business days, a brief follow-up to the same address is fine.
For details on how we handle the information you share with us when you contact us, please review our Terms and Conditions. We don't share personal details with third parties for marketing purposes.